#1. Once you get your new phone, you can transfer your authenticator to the new phone using the If you have two factor authentication enabled, and you will also lose access to your old phone number, then you should:Before you sell or give your phone away, we recommend doing a factory reset on it and removing personal information.Yes, you can generate backup codes to use in an emergency. All rights reserved. © 2017 Valve Corporation. Adding a Mobile Authenticator will not reduce the length of existing item holds.Make sure the app is up to date on your phone and restart the app. But if you don’t use one, you can easily find yourself locked out of your account and all your favorite Steam games.

If you're having trouble logging in with the Steam Guard Mobile Authenticator, please use our help site (If you're having trouble logging in with the Steam Guard Mobile Authenticator, please use our help site ( That email account can then be used to change the password and email address on that user's Steam account, blocking access to their games and items. This will bring you to a confirmation window, where you can confirm your choice by selecting "Remove Authenticator" again.The Steam Guard Mobile Authenticator works on Apple iOS devices running iOS 6.1 or later, Android devices running 2.2 (Froyo) or later, and Windows Phone 8.1 and later.Any trades or Market listings created before a Mobile Authenticator is added, or during the first 7 days after it is added, will be held for 15 days. Steam will be able to send SMS messages to your replacement phone, and you will be able to recover your account as described below.If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support. If your phone number is blocked because it's considered VOIP you will need to find a mobile or prepaid phone number to use on Steam. When the app asks for your authenticator code, select "Please help, I no longer have access to my Mobile Authenticator codes." Tap the side menu button, then “Steam Guard,” the first item below your Steam username. The app will provide codes for all accounts regardless of which account is currently logged in to the app. You should also check to make sure that your phone's inbox is not full.First, make sure you are entering your phone in international format (with '+' and your country code first).Make sure that your country code is correct (Steam tries to guess where you are in the world, but you can also select your location from the menu below your phone number).Valve does not allow certain phone numbers, such as VOIP numbers and numbers that cannot receive text messages. See our If you're keeping your phone number, then you don't need to do anything in advance to prepare. Correction: Uninstalling the mobile app whilst forgetting your password is something you didn't think through. The Steam Guard Mobile Authenticator is a feature of the Steam Mobile App that provides an additional level of security to your Steam account. You can use SMS messaging to reset your password, or transfer your Steam Guard Mobile Authenticator from one phone to another.To add a phone number to your account or manage a previously added phone number:You will now be able to reset your password or transfer your Steam Guard Mobile Authenticator from one phone to another via SMS.Please note that only one phone number can be associated with a Steam account at a time.If your account has the authenticator enabled, you will be asked to enter your current code after you've entered your user name and password.You can't use a code more than once, and you can't use old codes. Traidor. If the other accounts do not own the game they will still receive the ban and be unable to purchase the title on that account.This feature is not enabled for all games and will be used at the discretion of the developer. Select carriers use VOIP technology in their cellular plans and we are unable to support these. Our system will notify you when you enter your phone number if we consider it to be a VOIP number.No, only one authenticator can be active on an account at any one time.Yes. Using a password manager to keep all your complex and difficult-to-remember passwords is a great way to automate the sign in process while keeping your passwords safe.


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